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This November Stockport Council launched Stockports Travel Charter. The Charter sets out a joint commitment between the Council and the Public Utility companies, BT and Transco, to work together to minimise disruption on local roads, while improving services to residents, businesses and visitors to Stockport.
The campaign was developed by the Councils Traffic Services section in order to form a hardworking, quality partnership between the Council, BT and Transco - one that recognises the importance of close co-operation and liaison. The Charter itself aims to balance the needs of consumers, residents and road users, with the requirement to provide a safe and sustainable road network and service essentials including telecommunications and gas.
Councillor Sue Derbyshire, Executive Member for Infrastructure, said: Stockports Travel Charter is our public commitment to ensure that all works are planned in such a way as to minimise inconvenience to road users. It is inevitable that, in all but the quietest situations, works in the street will interfere with the traffic to some extent. However, through our ever closer working relationships with BT and Transco we hope that there will be an acknowledgement on both sides that programmed works may have to be adjusted to ensure that our objectives of minimal disruption are achieved.
Good communication of the work planned is central to the Charters promise. Road signs and works vehicles in Stockport, used by the Council, BT and Transco, now carry the Travel Charter mark in the form of a sticker to identify the sites clearly holding each partner responsible for upholding the Charters promise.
Leaflets were also designed, detailing the seven public commitments and guiding the public to hotline numbers encouraging them to call for further information or to report any problems. The leaflets were distributed across the borough in areas such as Council buildings, libraries and GPs surgeries, as well as being handed out in the Town and District Centres. Leaflets are also available for distribution on site, if a member of the public requires information while work is underway.
A month long bus-back advertising campaign, communicating the same key messages, was launched to ensure that as many road users as possible would be familiar with the improved partnership working and the joint commitment to minimise disruption.
To bring about an improvement in e-communications, the Council published a new Traffic and Travel web page, which can be accessed via Stockport Councils website www.stockport.gov.uk or directly by visiting www.stockport.gov.uk/traffic
The site provides comprehensive information about roadworks planned, general information about parking, public transport, and traffic news across the UK. Stockports Travel Charter can also be viewed online, with full details of the partnership and hotline numbers. The new web pages also allow members of the public to register with the Council to receive a weekly roadworks email bulletin, reminding them of whats happening on their local roads.
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Stockport Council Launches New Campaign - 